FAQ

Does My Pet Art take private commissions?

Our artists and options are all available on our website. If you have any custom or special requirements (e.g. A different size that isn’t available on our website), please contact us and we will do our best to meet your needs.

 

Can I return my piece of art?

Unfortunately, My Pet Art Au does not accept returns due to change of mind. All pieces of art vary, but if yours arrives damaged, faulty or you have any issues, please contact us and we can discuss a replacement.

 

Can I pick up my piece of art if I live local to the artist?

Local pickup is unfortunately not an option. Our artists work all over Australia and often work from their homes. We want to look after their privacy and safety.

 

Do you provide framing for your Pet Portraits?

We do not provide framing but we can offer you some suggestions of some great places to buy your own frames or have it professionally framed. Not framing the work allows us to keep our prices affordable and offer free shipping.

 

Do you ship internationally?

We are an Australian based business currently only shipping Australia wide.

 

 

Have any other questions? Send them through here and we will answer them for you!